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What is a social worker's primary goal when a client expresses frustrations with their circumstances?

  1. Encourage them to accept their situation.

  2. Focus on the client's emotions and facilitate their self-reflection.

  3. Advise them to seek alternative treatments.

  4. Challenge them to face their fears.

The correct answer is: Focus on the client's emotions and facilitate their self-reflection.

The primary goal of a social worker when a client expresses frustrations with their circumstances is to focus on the client's emotions and facilitate their self-reflection. This approach is critical because it allows the client to articulate their feelings and concerns in a supportive environment. By engaging with the client's emotions, the social worker can help them gain insight into their situation, understand the underlying issues contributing to their frustrations, and explore their thoughts and feelings more deeply. This process is essential for empowering the client to recognize their strengths, identify coping strategies, and ultimately take control of their situation, leading to potential positive change. In this context, self-reflection is a powerful tool that aids clients in examining their responses to challenges and can lead to personal growth and resilience. This focus on emotional understanding aligns with the principles of person-centered practice, where the client’s experiences and feelings are validated and explored, fostering a collaborative therapeutic relationship.