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According to social-learning theory, a case manager demonstrating lateness might lead clients to learn?

  1. Fragile clients cannot learn in group settings

  2. That it is acceptable to be late on the job

  3. The chronicity of clients' diagnoses prevents their learning

  4. Destination arrival time is irrelevant

The correct answer is: That it is acceptable to be late on the job

The correct choice reflects a fundamental aspect of social-learning theory, which emphasizes that individuals learn behaviors through observation and imitation of others. In this context, if a case manager consistently demonstrates lateness, clients may perceive this behavior as a norm, leading them to internalize the idea that tardiness is acceptable in professional settings. This can significantly influence their own behavior and attitudes towards punctuality, suggesting that if someone in a position of authority exhibits such behavior, it validates lateness as an appropriate response. This process is known as observational learning, where individuals model their actions based on what they see in others. The case manager's behavior serves as a potential role model for the clients, thereby reinforcing the notion that being late is permissible. In emphasizing this understanding, clients might not only adopt the behavior themselves but also form similar attitudes about time management and professionalism. The other options do not align with the principles of social-learning theory in the same way. They either suggest limitations on the clients’ ability to learn or disregard the significance of timing, which are not central to the learning process described in this scenario.